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How Do Contracts and Cancellations Work at the Paseo Club?

November 2nd, 2021 | 4 min. read

By Jen Azevedo

Commitment can be scary. Especially in times like this, we know how unpredictable life can be, so any commitment feels nerve-racking. One thing we have all learned is how hard it can be to answer the question, “Where do you see yourself in a year?” 

As the year continues, you may be starting to look for a place to start a new court and fitness journey. But, everywhere you look, you see absurd contracts with binding fine print or ridiculous cancellation fees that cost you a fortune. 

You don’t know where you see yourself in a year, so why be forced to commit to one club until then?

At the Paseo Club, we have a low-commitment policy. We would never sneakily trick anyone into signing their freedom away into a lifelong contract, and we do not have any bank account-draining cancellation fees or policies. 

We know you might still have some concerns, so we’re going to dive a little deeper throughout this article. In this article, we will touch on the different contract options, how you can cancel your membership, and membership holds.

FullSizeRender (1) (1)Monthly and Annual Contract Options

We have two different commitment options with our membership contracts. First, you can commit to paying only by the month. Second, you can go long term and commit to a yearly membership contract.

Monthly Contracts

If you want to, you only need to commit on a month-to-month basis, and you are free to cancel if you ever need to. You can choose whatever commitment policy we offer that makes you the most comfortable.

Annual Contracts

On the other hand, maybe you feel confident in your commitments. If that sounds more like you, you also have the option to pay for your membership from year to year. 

We really appreciate your loyalty to the Paseo community. So, members who pay on a yearly basis get one whole month for free! So, you are not required to pay by the year, but you always have that option open for your choosing. 

IMG_1494-minCan I Change My Contract Type?

If you want to change the contract, you can do that easily. Call our membership office, and we can work it out for you. We don’t charge any additional fees for changes. 

What is the Cancellation Policy?

If you’ve ever tried to cancel your membership at a big corporate gym or club, you know exactly how stressful and complicated it can be. 

With all the extra steps you have to take and obstacles they make you climb through, they make it very clear that they care more about taking your money than they do about helping you. 

We aren’t like the big corporations. We care about our members, so we are here for you when you need to make a change. Whether you have to cancel your membership, put your account on hold, or change your membership type, the Paseo Club team wants to make that process as easy as we can.

Although we hope that you’re here to stay, we know that can’t always be the case. We understand that change happens, and sometimes members need to cancel. 

But, you shouldn’t need to go to the ends of the Earth to do that, so we keep the cancellation process easy. Our only cancellation policy is a 30-day notice from the day that you want to terminate your membership. 

You read that right: All we require is a heads up 30 days before you want your membership to be canceled. No additional fees, and no complicated extra steps. 

IMG-8731 (1) 3Can I Have a Temporary Hold?

What about a temporary hold? Sometimes, something comes up that may require you to set your membership off to the side for just a short period. 

Medical Holds

Leaves of absence are granted for medical reasons. If you suffer from an injury or need to have a medical procedure done, you can simply supply us with a notice from your physician. 

But you must bring the notice to the membership department prior to the 20th of the previous month to avoid normal member fee transactions.  

This is a “no charge” hold, during which you will not be billed for your membership. Once you feel you have sufficiently recovered, let us know and we can continue your membership for no added fee. Unfortunately, a leave of absence is not retroactive. 

Non-Medical Holds

If you plan to take an extended trip abroad, need to spend extra time at the office to finish a project, or simply do not have enough time to visit the club you can get a non-medical hold on your account for up to one month. The duration of the hold begins on the first and ends on the 30/31. 

The leave of absence will be charged at 25% of the normal membership fees, and must be facilitated through the membership department prior to the 20th of the previous month to avoid normal member fee transactions.  

Any member going on a leave of absence must have their account in good standing before the leave may begin.


IMG_8554-1Can I cancel my membership and rejoin later?

Yes, cancellation is an option

However, part of our membership onboarding process includes an initiation fee. All members are charged a one-time fee when they start their membership, even if they’ve been a member before. 

So, if you need to terminate your membership for a period of time, you are allowed to cancel and join back again when you are ready. Just be aware that the initiation fee will still be charged when you rejoin. 

Want to learn more about the Paseo Club?

The Paseo Club community is committed to you — to help you reach your fitness goals, to provide you with top-tier service, and to support you in your self-growth and improvement. 

So, whether you need to cancel your membership, change your membership type, or put your account on hold, we make that process easy. 

Have more questions? Contact our team, and we can talk about anything else you’re wondering about the club. 

You can schedule a tour to see the Paseo Club for yourself, learn about our different membership options, and meet staff and members. Come in today!
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Jen Azevedo

Jen Azevedo is a tennis professional, pickleball professional, personal trainer, group exercise instructor, and the general manager of the Paseo Club. She loves the community at the Paseo Club and that it is also a safe and fun place for her daughter. Jen’s favorite activities are joining her tribe for trail races or her partners for tennis matches. Occasionally Jen slows down to relax with a book — she reads over 100 a year!